betili's Terms and Conditions

General Provisions and Applicability

These terms and conditions ("Terms") apply to the use of the betili website (betili.lat) and all associated services. By accessing the betili platform, creating an account, or using any service, you acknowledge that you have read, understood, and agreed to be bound by these Terms in full.

These Terms have been prepared in Bengali and apply specifically to users in Bangladesh. If you do not agree with any part of these Terms, please refrain from using our platform.

1.1 Definitions

• "betili" or "we" means the betili platform and its operating authority.
• "User" or "you" means any person registered on betili.
• "Account" means the personal gaming account created through registration.
• "Platform" means betili's website, mobile site, and all associated services.
• "Wallet" means the internal funds balance within an account.

Account Registration and Management

To open an account on betili, you must provide accurate and complete information. Each person may operate only one single account.

2.1 Registration Requirements

• You must provide your correct name, date of birth, and contact details at the time of registration.
• You must provide a valid and active email address that is under your own control.
• Providing false information during registration is strictly prohibited and may result in account termination.
• betili follows a one-account policy — multiple accounts may not be created under the same person's name.

2.2 Account Security

• It is your responsibility to keep your login credentials (username and password) completely confidential.
• Report any unauthorised access to your account to our support team immediately.
• Allowing any third party to use your account is strictly prohibited.
• You are responsible for all activities carried out from your account.

2.3 Identity Verification (KYC)

betili may request identity verification documents at any time as needed. You may be required to submit a national identity card, passport, or other government-issued documents for verification. Withdrawals may be held until verification is complete.

Eligibility and Age Requirement

To participate on betili, the following eligibility requirements must be met:

• You must be at least 21 (twenty-one) years of age.
• You are not operating an account from a jurisdiction where online gaming is legally prohibited.
• You are of sound mind and are using this platform voluntarily.
• You are not an employee of betili or a member of their family.

If we discover that a minor is operating an account, that account will be closed immediately and all deposited funds will be forfeited.

Deposit and Withdrawal Policy

4.1 Deposits

The following payment methods are accepted for depositing funds on betili:

4.2 Withdrawals

• The minimum withdrawal amount is ৳500.
• Standard processing time is 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests may be delayed if identity verification has not been completed.
• In cases of suspicious activity, betili reserves the right to hold withdrawals pending investigation.

4.3 Currency

All transactions on the betili platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

Bonuses and Promotional Offers

5.1 Welcome Bonus

betili offers new members a 150% bonus on their first deposit up to ৳5,000. Examples of bonus amounts:

• Deposit ৳1,000 and receive a bonus of ৳1,500 → total balance ৳2,500
• Deposit ৳8,000 and receive a bonus of ৳5,000 → total balance ৳13,000

5.2 Wagering Requirement

Bonus funds must meet a 20x wagering requirement before they can be withdrawn. This means that if you receive a ৳1,500 bonus, you must place a total of ৳30,000 in bets before withdrawing.

5.3 Other Bonus Terms

• Each bonus offer has a specific validity period, which is stated in the offer details.
• If evidence of bonus abuse is found, betili reserves the right to cancel the bonus and any associated winnings.
• Multiple bonus offers cannot be used at the same time unless otherwise stated.
• Each account is eligible to receive the welcome bonus once only.

5.4 VIP Program

betili's VIP program has three tiers and offers weekly cashback benefits:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.2% weekly cashback

You can advance to a higher tier based on your regular gaming activity.

Gaming Rules

6.1 General Gaming Policy

All games available on the betili platform are operated in accordance with fair play principles. Each game is governed by its own set of rules.

• Game outcomes are determined by an RNG (Random Number Generator) or through a live dealer.
• If a game is interrupted mid-round due to a technical error, betili reserves the right to refund the bet for that round.
• If you have any confusion about the rules of a game, please contact the support team.

6.2 Sports Betting

The following rules apply to betting on cricket and other sports:

• If a bet needs to be cancelled before an event begins, the original stake will be returned.
• Cancelling a bet after an event has started is generally not possible.
• If a match is abandoned or the result is uncertain, betili will settle the bet according to the applicable rules.
• In the event of any dispute regarding scores or results, the information from the official source will be considered final.

Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the betili platform:

7.1 Financial Misconduct

• Money laundering or depositing funds from illegal sources.
• Attempting to exploit the system in violation of bonus rules ("bonus abuse").
• Depositing using another person's payment method.
• Attempting to fraudulently recover funds through chargebacks or payment disputes.

7.2 Gaming Misconduct

• Using any software, bots, or automated systems to play games.
• Deliberately exploiting game vulnerabilities or bugs and taking advantage of them without informing betili.
• Colluding with other players to gain an unfair advantage.
• Using multiple accounts belonging to the same person to claim bonuses or promotions.

7.3 Behavioural Restrictions

• Using offensive, abusive, or threatening language in live chat or through any communication channel.
• Harassing betili staff or other users.
• Attempting to gain unauthorized access to the platform's security systems.

Account Suspension & Closure

8.1 Suspension by betili

betili reserves the right to suspend or close an account under the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Failure to respond to an identity verification request.
• No account activity for an extended period (365 consecutive days).
• Due to a court order or legal obligation.

8.2 Closure by User

If you wish to close your account, please contact our support team. Any unspent valid funds above the minimum withdrawal limit can be withdrawn before the account is closed.

8.3 Inactive Accounts

A monthly maintenance fee may apply to accounts that have been inactive for 365 consecutive days, however the balance will never go into negative.

Limitation of Liability

betili provides its services on an "as-is" basis. betili accepts no liability for the following:

• Gameplay disruption caused by internet disconnection or technical errors.
• Service interruptions or errors from third parties (payment providers, game providers).
• Unauthorized access to an account due to user negligence.
• Service disruption due to unforeseen events or force majeure (natural disasters, government restrictions).

Privacy & Data Protection

betili is committed to protecting your personal data. Please read our Privacy Policy for details on how we collect and use your information.

10.1 Use of Data

• Your personal data is used solely for providing services, verifying identity, and fulfilling applicable legal obligations.
• Your data is not sold to third parties.
• You can opt out of marketing communications at any time.

10.2 SSL Security

All data transmitted on the betili platform is secured using SSL encryption technology. Keeping your financial and personal information safe at all times is our priority.

Responsible Gaming Policy

betili places the highest importance on responsible gaming. We believe gaming is a source of entertainment and should never become a cause of problems.

11.1 Self-Restriction Tools

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Session Time Limits: Set a time limit for your gaming sessions.
• Temporary Break: Temporarily deactivate your account for a set period.
• Permanent Self-Exclusion: If you feel gaming is harming you, request a permanent self-exclusion.

For all details on responsible gaming, visit our Responsible Gaming page.

Terms and Conditions Changes & Updates

betili reserves the right to change, amend, or update these Terms and Conditions at any time. In the event of changes:

• Advance notice will be sent to the registered email address for significant changes.
• Updated terms will be marked with a "Last Updated" date at the top of the page.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• New terms will take effect from the date of publication, unless a different date is specified.

We advise you to revisit this page regularly so that you stay informed about the latest terms and conditions.

Contact & Dispute Resolution

13.1 Contact

For any questions or comments about these Terms and Conditions, please contact us:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

13.2 Complaints Process

If you have a complaint, please contact our support team first. We take all complaints seriously and will endeavour to resolve them as quickly as possible.

13.3 Dispute Resolution

Any dispute between betili and a user will first be addressed through direct negotiation. If no mutual agreement is reached between both parties, the applicable legal process will be followed.